Terms & Conditions - Returns

 

By giving us your credit card information, you agree to the following terms and conditions:

Orders

We accept Visa, Master Card, and Discover.  All orders must be paid in full before the order is placed. The items you order are subject to availability at the time of your purchase.  You will be notified of your item's availability and expected delivery date when your order is processed.  All items on this web site ARE in stock, but subject to prior sale, and will usually ship within 2 to 4 business days.   Please inform us of any address/phone changes.  All items shipped to California residents are subject to California sales tax.

Shipping

All standard shipping charges are $9.00 within the contiguous United States.  All international shipping and to Alaska and Hawaii will be $15 for the first item and $5 per additional item shipped in the same box.  Packages are shipped via US Priority Mail or FedEx or UPS.  Delivery time in the contiguous United States is usually 1 to 5 business days.  Upgrades to faster shipping are available for a fee.  Although we shall use good faith efforts to secure timely delivery, we are not liable for damages for delays or failures in delivery.

Sales Tax

All orders shipped to an address in California will incur a 8% sales tax.  

Returns

We want you to be completely satisfied with your purchase.  If you are not 100% satisfied, we accept returns for full refund of the purchase price. Shipping charges are not refundable.

You must then ship your package within the same the THREE days period and the package must be post marked and have the return return your items within 30 days of receipt.   You will be responsible for the return shipping costs.  

Also, we highly recommend to complete the "Product Return" form to expedite your request.

Return your items to the following address:

Natural Prevo
Returns
3268 Governor Dr Unit F305
San Diego, CA 92122